Courier companies that started with small setups in the US to transport small luggage and packages during the 20th and 19th centuries have become a more significant and reliable source of sending items to your door. Investing in courier delivery mobile app development is worthwhile and necessary today to stay in the competitive market.
The growing popularity of these services has resulted in the growth of demand for app development firms. Let's shed light on courier delivery app development with costs, essential attributes, the required tech stack, and more.
Market Statistics of Courier Delivery App Development
The year before, courier and express delivery sales surged by 12 percent to PS12.6 billion, completing growth of 62% from 2014. Additionally, volume sales increased by 14% in 2018 and by 66% in 2014 between 2014 and 2018.
According to analyst forecasts, the Global Courier, Express, and Parcel market grew at a CAGR of 5.77 percent from 2018 to 2022.However, total revenue was $325 billion in 2019, growing at an annual rate of 3.1.% from 20014 to 2019.
Furthermore, the Global Courier, Express, and Parcel market are likely to surpass 400 billion dollars by 2024. It is expected to grow at an 8-10% CAGR for the forecast timeframe (2019-2024).The market will likely increase by 17% annually to reach Rs. 20,000 crores within the next three years.
Different Types Of Courier Delivery Apps
When it comes to creating an app for courier delivery, there are numerous different models that you can consider. Below are some of the models used by companies:
What are the Applications for delivery and mail systems?
This approach to the market is adopted by companies that have realized the potential of smartphones and have utilized these applications to benefit their customers. FedEx and DPD, For instance, use smartphone apps to manage their postal and parcel systems.
Aggregators who monitor the contents of packages
This business model collects information from all companies at one point. It requires the use of only one application to keep track of every package, regardless of the provider. Packages can be applied through their ID. In addition, the app's push notifications keep users informed of the status of arrival.
Custom support and automated applications
Businesses use smartphones and the ability to monitor orders for this kind in their business models. Certain online stores provide a comprehensive list of features to ensure efficient distribution. The main advantage of this program is that it alerts users when the package is ready for dispatch, has been shipped to the recipient, or has already been shipped.
Also Read : Must-Have Features for Courier App Development in 2024
Types of On-Demand Courier Delivery Application
Before you begin the process of On-Demand Courier Delivery Application, must check out the different types of business models that’re as follows:-
planning an app for courier delivery on demand, Let's look at the different kinds of courier delivery apps on demand, based on levels and business models.
Based on Levels
B2C: Apps that allow sales and buying between the buyer and the business/seller.
C2C: Apps to facilitate the selling and buying of goods from consumers and sellers. Example: eBay.
B2B: Apps that allow you to transfer items from big companies to small/retail firms.
Based on Business Models
1. Package Tracking Apps
Package tracking apps have one function: to inform the buyer about the location and status of the package. They collect information about the package, and each one has an individual tracking ID that is shared with consumers. Using this information, consumers can track their packages with tracking IDs and be informed about their delivery status through push notifications.
2. Postal and Courier Application
These apps support B2C, B2B, and C2C connections. When you purchase an item through a courier application, the recipient will receive a parcel ID and details on how to monitor the arrival of your item. This method involves using several applications to coordinate the delivery services provided by the delivery agency, the business, and the courier delivery workers. Examples of common courier and postal applications are FedEx and Blue Dart.
3. Branded Delivery and Integrated Services
Various online stores integrate the option to manage and track orders through their website or app. The application's feature helps users provide information on dispatch and status in real time, estimated delivery dates, and many other features.
This approach is utilized by many local and small companies to cut down on the cost of developing an app for package delivery. In essence, small companies rely on courier services.
4. Parcel Delivery Apps such as Uber
Customers can order services from businesses that use on-demand apps like Uber. The order is picked up from the company's website and then delivered to the customer when it's accepted. Zomato, GrubHub, and Roadie are three such apps.
Factors That Can Help You Boost Your Business's Growth
1. App Promotion
There are millions of inaccessible applications available on the Play Store. Therefore, just launching your app alone isn't enough. Promotion of the app is an essential step to ensure users download it. You can advertise the application through advertising strategies and social media.
2. Concentrate on the essentials
Concentrating on locals helps users expand their businesses. But you need to focus on consistent steps. It is essential to meet the needs of the local consumers and foster a strong connection with them.
3. Review feedback and ratings
Customers give you ratings and feedback, which makes your service more reliable. Be sure to address problems with customers as soon as possible because even one negative review can adversely affect the user's decisions, which in turn can adversely affect the growth of your business and its reputation.
4. Offers
Offers, coupons, and discounts are the best ways to grab customers' attention and ultimately encourage them to view the application. So, it is crucial to come up with great ideas to help you attract more customers.
5. Customized messages
The right messages can help your customers connect with the brand.
Also Read : On Demand Courier Delivery App Development Cost In 2024
How to Build an On-Demand Courier Delivery Application?
1. Choose the Right Business Model
The first step in creating an online courier delivery service is deciding on the best business model. As previously mentioned, there are a variety of business models that can be used for the courier delivery service, and this phase determines the subsequent steps.
2. Set Business Goals
Once you've decided on the core of your business model, you must set your business goals practically. This is based on geographic location, i.e., the country, state, or city in which you'll offer service, your intended public, and various other technical considerations.
3. Decide the Necessary Features
Once the theory is covered, it's time to choose the most important elements. If you're planning to create an MVP, you can remove advanced features. However, make sure that your MVP has all the important ones.
4. Make an Intuitive Design
The design is the most important aspect of any app. It will create or ruin your app's first impression of your clients. Therefore, it is crucial to find committed app designers and developers from a trusted source.
5. Development
Development is the most difficult aspect of an on-demand parcel delivery app's development since this is the point at which all the technical aspects are put into play. From feature development to API integration, it is the place you should focus your attention the most.
6. Launch
The testing and irregularities were identified just before launching the product. So customers can download the app from the App Store or Google Play Store.
7. Learn and Improve
After launching MVP, users can access the newly developed application by providing suggestions and feedback. The development team then changes or modifies the application based on the users' information.
Also Read : Best Courier Delivery App Development Companies In 2024
Essential Features of Parcel Delivery Application
On-Demand Courier Delivery App Development must be incorporated with the following features:-
Tracker
It is essential to include an option to track parcels within the courier app to aid customers in tracking their parcels and packages in real-time. The feature assures the client that the parcel has been delivered in a timely manner and will arrive within the expected time.
Notifications
Notifications are the ideal method of informing customers about their parcel's delivery and dispatching. The courier app's function is essential for notifying customers of any new offers and other relevant details.
User-friendly
Customers usually can connect when they have great built-in features such as location settings, profile settings categories, select updates, etc.
Availability
Unlike physical stores, the mobile application is easily accessible for 24 days and 7 weeks. This is one of the major reasons for the popularity of courier delivery applications. With 24/7 availability, it's easy for customers to request delivery and pickup anytime, wherever they'd like.
Easy Account Set-up
The app that delivers to customers should include space for account configurations. Users can sign up for an account instantly by providing the required information, such as location code, contact information, address, area code, and more. In addition, they should be able to connect the accounts of their other social platforms to log into the application.
Delivery And Pickup Scheduling
To make it more comfortable, during the stage of development, there will be a way of making the delivery and pickup times according to the comfort of the customer.
Invoice Generating Tool
The app should provide the option of creating copies of digital invoices that are directly sent to the email address or cell phone. The invoice should include information about order IDs and shipping charges.
In-app Chat
The app must have an integrated messaging option helps to resolve customer issues at the same time. In such scenarios, there is no need of requirment of customer assistance. This will increase engagement.
Transparency
Customers should be allowed to determine their delivery's precise pickup time, estimated delivery time, delivery route and delivery personnel, as well as other details.
Quick Delivery
It is possible to add a feature called "opt for quick delivery" to the development process for people who want to pay a bit more for timely package dispatch. The feature will facilitate parcel delivery within the shortest amount of time.
Payment
The payment option available within the app for couriers is crucial to facilitating transactions. This is done by offering a variety of choices, including mobile wallets, cards, and cash-on-delivery.
Reviews and Ratings
With rating and review options, customers can evaluate the performance of delivery personnel and assist admins in identifying loopholes when they exist.
Feedback
Courier delivery apps should provide feedback by way of scores that could later be analyzed.
Selection
This is crucial because it will help customers to choose the best delivery company based on price, ratings and ease of use.
Offers
Offering incentives and rewards are among the best ways to lure customers' attention and promote your business.
Security
Courier deliveries must be secured, just as customers send important items and parcels if they trust the courier service provider.
Booking History
With the option to view the history of bookings, customers can effortlessly repeat their bookings as required.
Conclusion
The process of creating an app is only the beginning. In order to consistently draw users, attention, it is essential to provide outstanding customer support and guarantee a smooth user experience. The most important thing is quickly responding to your customers' delivery issues helps in building a good relationship with them. Hire trusted Courier Delivery App Development Company helps in creating real-time applications to deliver parcels to customer doorstep.
If you’re thinking of availing Parcel Delivery App Development Services, you need to be sure that above mentioned elements should be incorporated into the applications or websites. JPLoft is a renowned mobile app development firm that assists you throughout the journey. From requirements analysis to maintenance and support, the development team consistently work upon to exceed users expectations in all aspects.
